Cancellation Policy
Effective Date: 08/03/2025

At CTR Shoe Store by Oonaad Bhramantee, we understand that sometimes plans change, and you may need to cancel your order. Please review our cancellation policy below.

1. Order Cancellation

• You can cancel your order within 12 hours of placing it with valid reasons.
• Once the order has been processed or shipped, it cannot be canceled.
• To request a cancellation, contact us immediately at +91 744 744 1474 or ctrtrekshoes@gmail.com.

2. Refund for Canceled Orders

• If your cancellation request is approved, we will process your refund within 7-10 business days.
• Refunds will be issued to the original payment method.
• Any applicable transaction or processing fees may be deducted from the refund amount.

3. Cancellation by CTR Shoe Store

• We reserve the right to cancel an order due to unforeseen circumstances, including but not limited to:
  • Out-of-stock items
  • Pricing errors
  • Payment issues
  • Fraudulent or suspicious transactions
• In such cases, a full refund will be provided.

4. Changes to Orders

• If you wish to modify your order instead of canceling, please contact us as soon as possible. Order changes are subject to availability.

5. Contact Us

For any cancellation requests or further assistance, please reach out to us:

CTR Shoes Store by Oonaad Bhramantee
Tanvi Complex, 3rd Floor, Benkar Nagar, Near Rutu Nagari Society, Dhayari, Pune- 411041
Phone/WhatsApp: +91 744 744 1474
Email: ctrtrekshoe@gmail.com
Website: https://ctrshoestore.com/

We appreciate your understanding and look forward to serving you!